Privacy Policy
Effective Date: 25 August 2025
Byteonic Labs (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have in relation to that information when you use our websites (including www.byteoniclabs.com), products, and services (collectively, the “Services”).
1. Scope and Applicability
This Policy applies to personal data we collect:
- When you access or use our Services.
- During the setup of AI, automation, or cloud integrations.
- Through our websites, applications, or support channels.
- From trusted third-party sources such as public databases or data providers.
It does not apply to data relating to our employees, contractors, or internal operations.
We may update this Policy from time to time. Updates will be posted on our website, and where required by law, we will provide additional notice.
2. What Information We Collect
We may collect two categories of data:
Personal Data
Information that identifies or can be linked to you, such as:
- Name, email address, phone number, and company details.
- Login credentials (username, encrypted password).
- Payment confirmations (processed through secure third parties).
- IP address, browser type, and device identifiers.
- Records of interactions with our Services.
- OAuth tokens and restricted Google Workspace data (such as permission to send emails on your behalf), which are encrypted and used solely to fulfil automation workflows you configure.
Usage Data & Technical Information
- Session duration, clicks, referring pages.
- Cookies and tracking data.
- Aggregated or anonymised data for analytics.
We never use your personal data to train our AI models unless you provide explicit consent.
3. How We Use Your Information
We use personal data only for legitimate business purposes, including:
- Delivering and improving Services.
- Authenticating accounts and managing user profiles.
- Processing payments securely.
- Sending important service-related notices (updates, security alerts).
- Providing customer support.
- Marketing, promotions, and communications (with opt-out options).
- Analytics, performance monitoring, and product improvements.
- Legal compliance and fraud prevention.
- Business transfers (e.g., mergers, acquisitions).
4. Google API Services Disclosure
Byteonic Labs’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
5. Sharing and Disclosure
We may disclose information under the following circumstances:
- Service Providers & Vendors: For hosting, analytics, communication, and billing.
- Business Transactions: If our business undergoes restructuring, merger, or acquisition.
- Legal & Regulatory Compliance: When required by law or valid requests from authorities.
- Consent-Based Sharing: Where you have explicitly agreed.
- Safety & Security: To prevent fraud, abuse, or threats to users and the public.
We do not sell your personal data.
6. Data Retention
We retain data only as long as it is required for the purposes outlined in this Policy or as required by applicable law. Usage and analytics data may be stored longer to improve services and security.
7. Data Transfers
Your personal data may be processed outside your country of residence, including in countries where data protection laws differ. We apply adequate safeguards such as Standard Contractual Clauses to protect such transfers.
8. Security Practices
We apply commercially reasonable measures to secure your information, including encryption, access controls, and monitoring. However, no online platform can guarantee absolute security. You are responsible for safeguarding your login details.
9. Cookies and Tracking
We use cookies and similar technologies for:
- Service functionality.
- Session management.
- Analytics and personalization.
- Targeted communication and marketing.
You may disable cookies in your browser, though some features may not work as intended.
10. Children’s Privacy
Our Services are not directed to individuals under 13 years old (or the minimum digital consent age in your country). If we become aware of data collected from minors without parental consent, we will delete it.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data.
- Request correction or deletion.
- Restrict or object to processing.
- Request portability of your data.
- Withdraw consent at any time.
- File a complaint with a relevant data protection authority.
Regional Add-ons
- Europe (EEA/UK/Switzerland): GDPR rights apply (access, erasure, portability, objection, restriction). Transfers are protected with SCCs and additional safeguards.
- California (CCPA/CPRA): California residents may request disclosure of data collected in the past 12 months, request deletion, and opt out of “sales” (we do not sell data). We respond within 45 days (extendable to 90 with notice).
Requests can be made via hello@byteoniclabs.com.
12. Third-Party Links
Our Services may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
13. Changes to This Policy
We may revise this Policy as laws or business needs change. Updates will be posted here, with the “Effective Date” updated accordingly. Significant changes may be communicated by email or on our Services.
14. Contact Us
For privacy-related inquiries, requests, or complaints:
